Master Data Agent
Detects and corrects master data gaps across ERP, logistics, and manufacturing records.
Monitors and corrects master data across logistics, packaging, and manufacturing domains in the ERP. Applies fixes where the right value is clear and flags gaps with context when a human decision is required.
- −20 to −35%
MRP exception resolution time
The planning system throws fewer exceptions caused by missing or wrong data — and the ones it throws clear faster.
Compares ERP records against authoritative sources
Reads live manufacturing attributes, packaging weights, and logistics configs from the ERP and checks them against PLM revisions, engineering drawings, supplier confirmations, and observed order lead times to identify discrepancies.
Applies corrections where the right value is clear
Writes updates directly to the ERP for routings, BOMs, lot sizes, lead times, planning codes, transport calendars, and lane configurations when the correct value is unambiguous.
Routes uncertain cases to the responsible team
When a discrepancy requires a design or business decision, the agent flags it with supporting context and sends it to the team accountable for that record type.
Keeps SKU packaging records current
Detects missing packaging data on new SKUs, chases the responsible team for input, and updates material weight records by type when packaging changes.
Recomputes EPR fees after packaging changes
When a packaging record is updated, recalculates extended producer responsibility fees for each affected market and writes the revised figures back to the ERP.
- Trigger 1
Scheduled ERP master data scan
The agent runs on a defined schedule, pulling the current set of manufacturing attributes, transport calendar entries, lane configurations, and SKU packaging records from the ERP to compare against authoritative sources.
- Trigger 2
New SKU created without packaging data
A new SKU record appears in the ERP with one or more required packaging fields empty, triggering the packaging data chase for that item.
- Step 1
Compares live ERP records against PLM, TMS, and supplier sources
Reads manufacturing attributes (routings, BOMs, lot sizes, lead times, planning codes), transport calendars, transit times, lane configurations, and SKU-level packaging weights from the ERP. For each field, fetches the authoritative value from the PLM system (current BOM revisions, routing definitions, engineering specifications), the TMS (transit times and lane configs), supplier confirmations, and observed lead times calculated from recent order history. Produces a discrepancy set covering every record where the ERP value differs from or is absent in the authoritative source.
- Step 2
Applies direct corrections where the right value is clear
For each discrepancy where the authoritative sources agree on the correct value, writes the update to the ERP: manufacturing attributes including routings, BOMs, lot sizes, lead times, and planning codes, and logistics records including transport calendars and lane configurations. Where sources conflict or the correct value requires an engineering or commercial judgment, the agent packages the conflicting source values into a flagged summary and routes it to the responsible team. A routing discrepancy that requires a process change goes to the manufacturing engineer; a lane configuration gap with no clear correct value goes to the logistics coordinator.
- Step 3
Updates packaging records and recalculates EPR fees
For new SKUs with empty packaging fields, sends a structured data request to the responsible team and holds the record open until a response arrives. Once packaging weights are confirmed or updated, writes the material weight by type (cardboard, plastic, glass, and others) to the ERP packaging record. Recalculates EPR fees for each market where the SKU is sold using the revised weights and writes the updated fee figures back to the ERP.
- Resolution
ERP records corrected, EPR fees written back
All unambiguous discrepancies are corrected in the ERP: manufacturing attributes, transport calendar entries, and packaging records carry the authoritative value sourced from PLM, TMS, or supplier confirmation. Revised EPR fees are written to each affected market record. Records that require a design or business decision are closed from the agent's queue with a flagged summary delivered to the accountable team.
Fewer ERP errors reaching planning and logistics
so that planners and logistics teams work from correct routings, lead times, and lane configs rather than spending time tracing data discrepancies back to their source.
EPR compliance data kept current without manual chasing
so that packaging weight records by material type are accurate at reporting time, reducing the risk of incorrect EPR fee calculations and the penalties that follow from them.
- Read/write access to the ERP
- Connects to the ERP (e.g. Infor LN/M3/CloudSuite, Microsoft Dynamics 365, IFS Cloud, or SAP S/4HANA) to read and update manufacturing master data (routings, BOMs, lot sizes, lead times, planning codes) and SKU-level packaging records including material weights and EPR fees. Without this connection, the agent cannot detect gaps or write corrections back to the system of record.
- BOM and routing data from PLM
- Reads current BOM revisions, routing definitions, and engineering specifications from the PLM system (e.g. Siemens Teamcenter, PTC Windchill) to establish the authoritative value for each manufacturing attribute before comparing against the ERP. Without this feed, the agent cannot determine what the correct master data should be and cannot distinguish a data error from a valid design decision.
- Transport calendar and lane data
- Reads transport calendars, transit times, and lane configurations from the TMS or logistics platform (e.g. SAP TM, Blue Yonder, Oracle Transportation Management) to detect missing or incorrect entries and apply fixes where the correct value is unambiguous. Without this access, the agent cannot validate or correct logistics master data.