Agent catalogue

Handles supplier price change requests and negotiates outcomes within defined procurement authority.

• Monitors the procurement inbox for supplier requests
• Assesses whether the proposed change is justified
• Negotiates with suppliers within its delegated mandate

• 1–3%Cost defended

Runs supplier reduction campaigns when commodity prices fall below threshold.

• Monitors commodity price movements
• Maps price drops to affected suppliers
• Drafts and sends reduction request emails

• 0.5–2%Cost saved

Verifies supplier invoices against purchase orders, contracts, and freight rates.

• Matches invoice lines to POs and goods receipts
• Checks invoices against contract terms
• Verifies freight charges against carrier rate cards

• +60–80 ptsPO touchless rate

Monitors supplier communications, tracks PO status, and chases outstanding deliveries.

• Contacts suppliers for confirmations and delivery updates
• Flags contract deviations on incoming confirmations
• Matches packing slips to open PO lines

• +25–40 ptsPO touchless rate

Detects and corrects master data gaps across ERP, logistics, and manufacturing records.

• Compares ERP records against authoritative sources
• Applies corrections where the right value is clear
• Routes uncertain cases to the responsible team

• −20 to −35%MRP exception resolution time

Monitors open production orders and resolves scheduling exceptions as they arise.

• Monitors open orders for exceptions
• Identifies resolution options from live data
• Applies fixes where the path is clear

• −30 to −50%MRP exception resolution time

Monitors delivery risk and updates customers, covering dispatch, invoicing, and ERP closure.

• Monitors committed delivery dates
• Coordinates dispatch and closes the order
• Maintains customs classification per destination market

• +1–3 ptsOTIF
• +60–75 ptsOrder touchless rate

Handles quoting, credit checks, and order confirmation from inquiry to committed delivery date.

• Generates quotes from customer inquiries
• Checks credit before orders are accepted
• Converts accepted quotes to sales orders

• +2–5 ptsOTIF
• +50–70 ptsOrder touchless rate

Books, tracks, and plans freight while keeping ERP records and emissions data current.

• Books shipments with carriers
• Monitors shipment status through transit
• Calculates per-shipment carbon footprint

• +30–50 ptsShipment automation rate